Your Challenges - Mobile devices and on the move

Useful customer data wherever you are

When a customer throws you an unexpected question about their account, "I'll get back to you" is not good enough. You need the data at your fingertips. If they've got their facts wrong, it's your job to put them right; if they really do know something you don't, it's time you caught up. With mobile CRM, you're better informed than the people you deal with.

We need instant access to data wherever we are

If you're busy winning business, you're rarely in the office. You're a long way from the information that relates to the customers you're visiting. Unless you're using SalesNet, the zero-footprint CRM solution that you can use on your Blackberry or your PDA.

We want customer data ready in our pockets

The one thing your team always carry are their mobiles or PDAs. Wherever they go, they're ready to pick up the latest CRM data via SalesNet. And they can update it instantly with new intelligence. That's the sort of speed and efficiency that will give them an edge over your competitors.

We don't want to take laptops into customer meetings

A laptop is too big to take into a face-to-face meeting. But a mobile phone or a PDA is a friendlier way to introduce data into a conversation. It's smaller, less obtrusive – and it works supremely well with your SalesNet system.

 What next?